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Frequently Asked Questions
Browse answers to the most common questions about ACI certification, training, and membership.
View FAQsExam Policies
Understand examination rules, permitted items, reasonable adjustments, resit policies, and appeals procedures.
View PoliciesContact Us
Get in touch with the ACI team for certification queries, training enquiries, corporate membership, or complaints.
Contact ACIVerify a Certificate
Confirm the authenticity and status of an ACI-issued certification using a Card ID or certificate number.
Verify NowHow to Apply
Step-by-step guidance on submitting your certification application, required documents, and what to expect.
Learn MoreCPD Requirements
Understand your Continuing Professional Development obligations for maintaining and renewing your ACI certification.
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Certification & Grades
Information about auditor grades from Provisional Auditor through to Fellow, eligibility criteria, and the certification decision process.
Explore certificationTraining & Courses
Find approved training pathways, course providers, and understand the relationship between training and certification eligibility.
Explore trainingExaminations
Exam formats, scheduling, policies on permitted items, reasonable adjustments, results notification, and resit procedures.
Explore examsRecertification & CPD
Renewal cycles, CPD logging requirements, what counts as eligible CPD activity, and how to maintain your certification status.
Explore recertificationCorporate Membership
Endorsed employer programme, corporate benefits, team dashboards, and bulk certification management for organisations.
Explore corporateAccount & Technical
Portal login issues, password resets, updating your profile details, managing your public register listing, and technical support.
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